We want every personalized artwork to be the perfect gift for your occasion.  We will use the best letter combinations to create that perfect personalized gift for you to share. Knowing this, the following is our refund policy:
Refund Policy: If for some reason you are unhappy with the product, please notify us within 14 days of purchase.  If we can’t come to a reasonable agreement to accommodate your concern, you can return the product for a 100% refund.

Refunds will be issued within 2 business days after receiving the returned product. They will be issued to the same form of payment you used for purchase. Depending on your bank, it can take 3-5 business days for the refund amount to show up in your account.

Replacement for shipping damage:  We do our best to package the framed prints, so they will arrive at your door intact. As you know, we cannot control how the shipping carriers handle the product.  If for any reason the product is damaged in shipping, we will replace it at no cost to you.